How Does the Money Reach the School Bank Account?

The journey of money from a parent to a school involves several key steps. Here's how it works:

• The parent enters their credit card information into our secure system.

• Stripe or Payfactory, our trusted payment processors, contact the bank that issued the credit card to request approval for the transaction.

• Once the bank agrees, it begins processing the transaction.

• After two business days, Stripe or Payfactory receives the funds from the bank.

• Every night, Stripe or Payfactory transfers the total amount of funds received to the school's bank account.

When you check your bank statements, you will see these nightly transfers. This is a normal part of the payment process and indicates that the funds have been successfully transferred to the school.

We hope this explanation clarifies the payment process. If you have any further questions, please contact our Support Team.