Welcome to our guide on handling duplicate student records! In this article, we will walk you through a typical scenario where a parent accidentally creates a new student record instead of using their personalized link. We'll provide proactive tips to prevent this issue and outline steps to take if it occurs. Let's dive in!

Sometimes, a parent may create a new student record by using a general enrollment link instead of their personalized link. This can lead to duplicate records in our system, which can be confusing for everyone involved.

To help prevent duplicates from occurring, we recommend the following:

• Encourage parents to use their emailed personalized link for new student enrollment. This ensures that each record is unique and correctly associated with the right family.

• Only share the general new student enrollment link broadly, such as on social media, after all current parents have received their specific links. This minimizes the risk of duplicate records.

If you find that a duplicate student record has been created, don't panic! Our Super Admin staff is here to help. They can efficiently merge duplicate student records.

If you encounter a duplicate record, please follow these steps:

1. Escalate the issue to a Super Admin.

2. Ensure the Super Admin follows the district's merge procedures to combine duplicate records properly.

It's important to remember that any change that alters the form's school year or data will invalidate prior signatures. Here are a few key points to keep in mind:

• Users must re-sign after any such changes are made.

• Once a signature is removed, it is permanent; however, the entered information will persist in the system.

By following these guidelines, you can help ensure a smooth enrollment process and maintain accurate student records. Thank you for your attention to this important matter!