My Student Can't Log In to their School Email.
Overview
If your student is having trouble logging into their school-issued email account, you may need help accessing it so they can receive messages or complete signatures in FinalForms. Here’s what you need to know.
Does FinalForms have access to student email accounts?
No. For privacy and security reasons, FinalForms does not have access to student email accounts, passwords, or inbox settings. We're not able to reset, unlock, or troubleshoot school-owned email accounts.
Who can help with school email access?
Your school administration is the best contact for you. They can help you with:
Password resets
Login issues
Email activation
Locked or disabled accounts
Once the school assists you and your student can successfully log in, your student will be able to:
Receive FinalForms notifications
Access messages
Complete the required student signatures
What should I do next?
Contact your school’s main office, IT department, or administration team.
Ask for assistance logging into your student’s school email account.
Once the account is accessible, return to FinalForms to continue completing forms.
